Qhazanah Healthcare Sdn Bhd. Co. No. 202101000694

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Appeal Procedure

Cases Considered For Appeal

The following cases indicated below will be considered for review and appeal by our Medical Review Committee (MRC) :

  • Sexually Transmitted Diseases (STD)
  • Hepatitis B (HbsAg)
  • Pulmonary Tuberculosis (PTB) and pulmonary-related infections
  • Pregnancy

Appeals by foreign workers who are tested positive for drugs and HIV shall not be allowed.

Documents To Prepare
  • Passport

    Clear photocopy of worker passport showing worker particulars and work permit.

  • Appeal Form
    • Fill in the appeal application with the required details.
    • Please download here for Appeal Application Form.
    • Appeal of Your Employee's X-Ray Examination Result
Appeal Process
  • Send all required documents to Qhazanah Healthcare via email at admin@whmedicare.com.my as soon as possible for immediate appeal processing.
  • A RM 50.00 processing fee will be charged for appeal. You can pay by Online Banking Payment/Transfer or bank draft.
  • Within THREE (3) DAYS, you will be notified to send your worker to a designated clinic for drawing of blood sample or x-ray to be taken.
  • Employers are reminded NOT to go to any of the clinics or labs of their own choice for appeal testing/examination. Employers MUST wait for Medical Department to notify which clinic or lab that have designated for them.
  • Any examination or test done without Qhazanah Healthcare's permission will NOT be accepted.
  • The Medical Review Committee will then review the result of the appeal testing/examination and the outcome will be communicated to the employer by our Medical Department within FOURTEEN (14) DAYS from date of our notification to employer to send their worker for appeal testing/examination.
  • The Medical Review Committee's decision is final and no further appeal will be entertained.